Frequently Asked Questions  

Question: How does the booking process works?

Answer: First, email me us the date & time of your event. We will confirm if we are available. Next, pick a package and any add on features. We will email you a contract and invoice. Once the 50% retainer fee is received along with the signed contract you are now booked. 


Question: How are custom photo layouts created? 

Answer: Our staff creates graphics according to the color, theme and style of your event. Three layouts will be created and emailed a week prior to the event. 


Question: Can logos be added to the photo layout? 

Answer: Yes logos can be added to any photo layout. The logo must be emailed in the correct form. 


Question: Can I provide my own backdrop?

Answer: We prefer not to use backdrops that are not provided by us. Our backdrops are guaranteed to be the proper size and quality for photos. 


Question: What is idle time? 

Answer: Idle time is unproductive time when the photo booth is not in use as a result of factors beyond our companies control. Such as a wedding ceremony and reception being in the same location and we are required to set up before the ceremony and wait to put the photo booth in operation during the reception. 


Question: How long does set up usually take?

Answer: We usually need an hour to setup but we love to arrive at least an 1.5 early.